Privacy Policy

Introduction

At Kriston Healthcare, located in Chennai, we are committed to protecting the privacy and personal information of our patients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal and health-related information in compliance with applicable data protection laws and medical confidentiality standards.

1. Information We Collect

Personal Information

We collect personal information necessary for providing our advanced healthcare services, including:

• Full name
• Contact details (phone number, email address)
• Date of birth
• Address
• Medical history

Health-Related Information

As specialists in physical therapy, osteopathy, and modified chiropractics, we collect detailed health information specific to your condition, such as:

• Medical diagnoses
• Treatment history
• Imaging and diagnostic reports
• Physical examination findings
• Treatment progress and recommendations

Technical Information

When you visit our website or interact with our online platforms, we may collect:

• IP address
• Browser type
• Device information
• Website usage patterns
• Cookies and tracking technologies

2. Purpose of Information Collection

We collect and process your personal and health information for the following purposes:

• Providing comprehensive healthcare services
• Diagnosing and treating conditions like disc bulge, herniation, spondylitis, sciatica, and neurological disorders
• Maintaining accurate medical records
• Coordinating care and treatment
• Billing and insurance processing
• Improving our healthcare services
• Communicating treatment updates and follow-up care

3. Legal Basis for Processing

Our processing of personal health information is based on:

• Explicit patient consent
• Fulfillment of medical treatment obligations
• Compliance with legal and regulatory requirements
• Protection of vital interests
• Legitimate healthcare service provisions

4. Information Sharing and Disclosure

We may share your information with:

• Healthcare professionals involved in your treatment
• Referring physicians
• Insurance providers
• Legal authorities when required by law
• Business associates under strict confidentiality agreements

5. Data Security Measures

We implement comprehensive security protocols to protect your information:

• Encrypted digital storage systems
• Secure electronic health record platforms
• Restricted access controls
• Regular security audits
• Compliance with HIPAA and local data protection regulations
• Secure physical file storage
• Employee training on data privacy and protection

6. Patient Rights

As a patient at Kriston Healthcare, you have the following rights:

• Access to your personal health information
• Request corrections to your medical records
• Obtain copies of your medical documentation
• Request limitations on information usage
• Withdraw consent for data processing
• Lodge complaints about data handling

7. Cookies and Tracking

Our website uses cookies to:

• Enhance user experience
• Analyze website traffic
• Personalize content
• Improve site functionality

Our data collection practices explicitly exclude the intentional acquisition of personal data from individuals who have not reached 18 years of age.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices and recommend reviewing their individual policies.

9. Children's Privacy

Kriston Healthcare does not knowingly collect, process, or store personal information from individuals under 18 years of age without verifiable parental consent, in strict compliance with child data protection regulations.

10. International Data Transfers

Patient information may be transferred and processed in locations outside your country of residence, maintaining equivalent protection standards.

11. Data Retention

We retain patient information as required by medical and legal standards:

• Treatment records: Minimum 7-10 years
• Billing information: As per tax regulations
• Patient communication logs: Relevant duration of care

12. Updates to Privacy Policy

We may periodically update this policy. Significant changes will be communicated directly to patients and published on our website.

13. Contact Information

For privacy-related inquiries, please contact:

• Data Protection Officer
• Kriston Healthcare
• Address: New No.H5, Old, H59, 2nd Cross St, Block H, Annanagar East, Chennai, Tamil Nadu 600102
• Email: info@kristonhealthcare.com
• Phone Number: +91-9790799944

14. Consent

By using our services or website, you consent to the terms outlined in this privacy policy.

Conclusion

At Kriston Healthcare, we are dedicated to maintaining the highest standards of patient privacy, confidentiality, and data protection while providing exceptional healthcare services in Chennai.

Last Updated: 05/03/2025